U.S. Business Ops Manager, aka The Firefighter

Start date: ASAP Location: New York City, NY


Help the company grow by tackling operational challenges. Focused on recruiting and managing agents, a customer success team and implementing processes, building partnerships and helping the company scale. You will work with an international team based in Berlin and the U.S.

About Alpaca

Alpaca owns the largest global network of housing rental groups on Facebook (>5M users).

Backed by a tier 1 investor from Silicon Valley and as member of Facebook’s partnership program, we are looking for brains, ambition and passion to join us in our offices in Berlin and New York City.

Your responsibilities

  • Spearhead customer experience and growth initiatives
  • Design and implement product launch and go-to-market strategy
  • Recruit and manage real estate associates and local staff in the US
  • Oversee and scale brokerage operations across new cities

Your experience

  • Bachelor’s degree in operations management or business-related field
  • Experience in management, operations, and leadership
  • Entrepreneurial with past startup experience (a big +)
  • Ability to hire
  • Ability to work on multiple projects as needed

Benefits of joining the Alpaca family

  • Closely collaborate with a tech-savvy founder team with backgrounds in robotics, bioinformatics, computer science, physics and a PhD in meteorology, and build on +20 years of combined-experience in start-ups and strategy consulting
  • Become part of a small, international team (<15) that appreciates your opinion
  • Enjoy the versatility of working around our core office hours
  • Be encouraged to work autonomously in an agile environment
  • Work from our office in trendy Kreuzberg surrounded by great restaurants and social scene, or even in the US from time to time if you want
  • Attend trainings and conferences to help you grow further
  • Choose your hardware
  • Receive a competitive salary
  • A lot of fluffy animal jokes
  • Free coffee and fruits

How to apply

To apply, please send us your CV at talent@alpaca.casa, and feel free to share any other material that you can, like your Github profile, Stack Overflow Account and projects you have worked on.

Apply now

You will receive consideration for employment without regard to your race, color, religion, sexual orientation, gender identity, gender expression, national origin, age, marital status, pregnancy, protected veteran or disabled status.